Privacy Policy

At Mitchell Watson Wines, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

INFORMATION WE COLLECT:

We may collect personal information that you provide to us, including:

• Name 
• Email address
• Phone number
• Delivery address
   

This information is collected through direct communication (such as email) and through transactions processed by our payment provider, Stripe.

HOW WE USE YOUR INFORMATION:

We use your personal information for the following purposes:

• To fulfill orders and coordinate deliveries
• To issue receipts and maintain transaction records
• To communicate with you about your orders or inquiries
   

We do not use your information for marketing purposes unless you specifically opt in to receive updates from us.

SHARING OF INFORMATION:

We do not sell, trade, or otherwise share your personal information with third parties.
Payment processing is securely handled by Stripe, which operates independently under its own privacy and security policies.

DATA STORAGE AND SECURITY:

Your personal information is securely stored:

• In private internal records (e.g., Google Sheets protected by account authentication)
• Within secure Stripe infrastructure for payment-related data
   

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

YOUR RIGHTS:

You have the right to access, correct, or delete your personal information at any time.
To make a request, please contact us at info@mwwines.ca

CHANGES TO THIS POLICY:

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

CONTACT US:

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@mwwines.ca